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Privacy Policy

Privacy Policy
Black Orchid Resort knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting Black Orchid Resort’s web site, submitting information or using any of our products or services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

What Does Our Privacy Policy Cover?
This Privacy Policy covers Black Orchid Resort’s treatment of personally identifiable information (“Personal Information”) that Black Orchid Resort gathers when you are accessing Black Orchid Resort’s web site and when you use Black Orchid Resort services. The types of Personal Information collected include your full name, address, email address and telephone number. Also, this Policy covers Black Orchid Resort’s treatment of any Personal Information that Black Orchid Resort’s business partners share with Black Orchid Resort. This policy does not apply to the practices of companies that Black Orchid Resort does not own or control, or to individuals that Black Orchid Resort does not employ or manage.

What Personal Information Is Collected?
The information we gather from clients enables us to personalize and improve our services. We collect the following types of information from our clients.

Personal Information You Provide To Us
We may receive and store any information you enter on our web site or provide to us in any other way. The Personal Information you provide may be used for such purposes as responding to your requests for certain products and services, customizing the content you see, and communicating with you about specials, surveys, sales offers, and new products.

Personal Information Collected Automatically
Generally, our service may automatically collect usage information, such as the numbers and frequency of visitors to our site and its components. Black Orchid Resort generally only uses this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. However, if you have registered with Black Orchid Resort using our site and your browser accepts cookies, Black Orchid Resort may automatically collect individualized information regarding your visits to Black Orchid Resort’s site (“Individual Site Usage Information”) to provide you with a more personalized customer experience. As part of this use of information, we may provide aggregate information to our partners about how our clients, collectively, use our site. If you do not wish to have your Individual Usage Information collected, please see the “What About Cookies” section below for further information.

Our product contains automated reporting routines that identify and analyze certain aspects of use and performance of such products and/or the systems on which they are installed, as well as the operator and operating environment (including problems and issues that arise in connection therewith), and provide email and other reports to Black Orchid Resort. We may use the information provided in such reports for development or diagnostic and corrective purposes, including providing you technical support regarding your use of our products.

Email Communications
We may receive a confirmation when you open an email from Black Orchid Resort if your computer supports this type of program. We may also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our clients. If you do not want to receive email or other mail from us, please notify us by email at info@BlackOrchidResort.com and include sufficient information for us to identify your account.

What About Cookies?
Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. Black Orchid Resort cookies do not collect Personal Information; however, we may combine the general information collected through cookies with other Personal Information in connection with our collection of Individual Site Usage Information (as described above). If you do not wish to have your Individual Site Usage Information collected, most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.

Sharing Of Personal Information
Black Orchid Resort will never rent nor sell your Personal Information to anyone. We share your Personal Information only with your consent or to business partners and affiliates as described below:

Agents: We may employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you. Unless we tell you differently, Black Orchid Resort’s agents do not have any right to use Personal Information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information for the above purposes.

Protection of Black Orchid Resort and Others: We may release Personal Information when we believe in good faith that release is necessary to comply with any law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of Black Orchid Resort, our employees, our clients, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Effective Date Of This Privacy Policy
This Privacy Policy is effective as of October 1, 2012.

Changes To This Privacy Policy
Black Orchid Resort may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is collected. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our web site.

Questions Or Concerns
If you have any questions or concerns regarding this privacy policy, please send us a detailed message to info@blackorchidresort.com. We will make every effort to resolve your concerns.

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